Privacy Statement and Policy
 

Privacy Statement

Advantage Health Care Pty Ltd is the sole importer and primary distributor of Ameda products in Australia and New Zealand, hereafter referred to as Ameda.
Ameda is covered by 10 National Privacy Principles, the NPPs, as set out in the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).
To comply with our obligations under the NPPS we have a Privacy Policy, which sets out how we manage privacy in our organization. You are welcome to receive more information about the policy.
 

PRIVACY & CONFIDENTIALITY
As responsible corporate citizens we appreciate the importance of confidentiality. This part of the obligation remains unchanged by this Privacy Policy.
The Privacy Policy deals with your additional right to privacy and is independent of our contractual and ethical obligations.

Privacy Statement

Purpose of the Policy
This organization is covered by the Privacy Act.
Ameda wishes to implement obligations under the Privacy Act and would like to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold. This policy sets out how we intend to do so.

The Policy applies to users of our products.

The personal information that the organization collects
Ameda may collect the following personal information:

Your name
Address
Contact details
Medical condition
Current product being used, if any
Feedback on our Product’s suitability
Processing payment, where applicable

Why we collect it?
Ameda collects, uses and discloses information in accordance with the Collection Statement.

This information is collected in order to:
Provide best suitable Ameda product for your condition, as requested by yourself, medical professional or Agent.
Gain accurate market statistics for product research and development purposes.
Inform you of new or alternative products that may improve your quality of life.

Access to your Personal Information
Ameda provides access to the personal information that we hold about you. Access will be provided in accordance with our Access Policy. If you require access to your personal information please contact the Privacy Officer*.

Complaints
If you have any complaints about our privacy practices or wish to make a complaint about how your personal information is managed please contact the Privacy Officer*. Complaints will be handled under the Ameda’s Privacy Complaints Policy.

Storage
We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

Contract
We do not contract out data storage or processing functions.

Legal Reasons why we collect the personal information
We collect the information in order to comply with our legal obligations. It is a requirement of Quality Assurance accreditation and the Therapeutic Goods Act 1989 that we can identify and trace, as best as possible, the users of our products.

What happens if you choose not to provide the information
You are not obliged to give us your personal information, However, if you choose not to provide Ameda with the personal name, address, contact details and medical condition we may not be able to provide you with the full range of our services, including follow up on product satisfaction.

*The Ameda Privacy Officer may be contacted on 1800 227 464.